Alacriti empowers clients to deliver the innovative digital payment experiences today’s consumers demand. Their Orbipay platform is a highly configurable, core-agnostic, microservices-based approach to payments technology and modernization.
Co-op is partnering with Alacriti to promote their Orbipay platform, which facilitates one-time and recurring debt repayment through electronic payment acceptance channels such as online/web, text message, and more. Orbipay supports virtually all payment methods (most commonly debit card and ACH), as well as all loan types. Credit union members will benefit from a sleek UI and advanced capabilities that vastly improve the payment experience and their ability to self-serve.
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Credit Score Services
Co-op Solutions
9692 Haven Ave
Rancho Cucamonga, CA
(800) 782-9042
Find out what your credit union is missing
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Members expect to have an online option to make their payments. We needed a solution that could help us free up employees’ time and cut the internal costs associated with the high volume of calls and paper checks we were receiving. Orbipay EBPP has delivered what we wanted it to do.
Kathy Conway, Director of Payment Processing
HORIZON CREDIT UNION
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Comprehensive Reporting
Generate reports on payments processed, returns received, fee and settlement details, enrollment information, etc
MSR Portal Capabilities
Equip member service representatives with robust capabilities, such as CRM single sign-in (SSO), borrower payment management, and the ability to send payment links and custom messages to the borrower via email or text
Payment Method Configurability
Pick and choose which payment methods your credit union accepts (e.g.,debit card, credit card, ACH, digital wallets etc.)
Integrations
Get to market quickly through pre-built connectors and data integration with major core and digital banking providers
MSR Portal Capabilities
Payment Method Configurability
Pick and choose which payment methods your credit union accepts (e.g.,debit card, credit card, ACH, digital wallets etc.)
Integrations
Get to market quickly through pre-built connectors and data integration with major core and digital banking providers
Digital Guest Checkout
Allow borrowers to seamlessly authenticate themselves to quickly make a one-time loan payment, which helps reduce collections
Modern Payment Acceptance Channels
Give borrowers the option to make debt repayments through a variety of different channels (online/web, text message, chatbot, IVR)
Flexible Payment Methods and Options
Members can use the payment method convenient for them, such as ACH, debit, cash, check, Apple Pay and Google Pay, as well as choose whether to make one-time, recurring, or AutoPay payments
Member Self-Service
Provide a frictionless, credit union branded, and mobile-friendly way for borrowers to schedule and manage payments, view statements, and enroll in paperless billing
Credit union benefits
Credit union benefits
Member benefits
Member benefits
SPP Terms and Conditions
Integrations
Get to market quickly through pre-built connectors and data integration with major core and digital banking providers
Payment Method Configurability
Pick and choose which payment methods your credit union accepts (e.g.,debit card, credit card, ACH, digital wallets etc.)
MSR Portal Capabilities
I would say the reasons why we went with Alacriti were we really liked the staff, and it felt like a partnership from the beginning. Everyone was really knowledgeable. I could tell that Alacriti was innovative and really passionate about helping us improve our members' experience. And there was existing integration with our core banking system. Overall, we felt that Alacriti was a lot more innovative and cutting edge and willing to take some chances.
Veronica Gomez, Digital Experience Manager
GREATER NEVADA CREDIT UNION
I considered this to be a very successful launch. I consider all parties involved to be easy to work with. The implementation team on the Alacriti side was fantastic to work with and it was very easy to get things done. I felt they were very responsive in returning things back over to us.
Matthew Teoli, VP of Delivery Channels
FLORIDA CREDIT UNION
Equip member service representatives with robust capabilities, such as CRM single sign-in (SSO), borrower payment management, and the ability to send payment links and custom messages to the borrower via email or text
Equip member service representatives with robust capabilities, such as CRM single sign-in (SSO), borrower payment management, and the ability to send payment links and custom messages to the borrower via email or text
Comprehensive Reporting
Generate reports on payments processed, returns received, fee and settlement details, enrollment information, etc
Comprehensive Reporting
Generate reports on payments processed, returns received, fee and settlement details, enrollment information, etc
Member Self-Service
Provide a frictionless, credit union branded, and mobile-friendly way for borrowers to schedule and manage payments, view statements, and enroll in paperless billing
Member Self-Service
Provide a frictionless, credit union branded, and mobile-friendly way for borrowers to schedule and manage payments, view statements, and enroll in paperless billing
Flexible Payment Methods and Options
Members can use the payment method convenient for them, such as ACH, debit, cash, check, Apple Pay and Google Pay, as well as choose whether to make one-time, recurring, or AutoPay payments
Flexible Payment Methods and Options
Members can use the payment method convenient for them, such as ACH, debit, cash, check, Apple Pay and Google Pay, as well as choose whether to make one-time, recurring, or AutoPay payments
Modern Payment Acceptance Channels
Give borrowers the option to make debt repayments through a variety of different channels (online/web, text message, chatbot, IVR)
Modern Payment Acceptance Channels
Give borrowers the option to make debt repayments through a variety of different channels (online/web, text message, chatbot, IVR)
Digital Guest Checkout
Allow borrowers to seamlessly authenticate themselves to quickly make a one-time loan payment, which helps reduce collections
Digital Guest Checkout
Allow borrowers to seamlessly authenticate themselves to quickly make a one-time loan payment, which helps reduce collections
Co-op Strategic Provider Program:
Debt Repayment
Credit union benefits
Member benefits
SPP Terms and Conditions
Co-op Solutions
9692 Haven Ave
Rancho Cucamonga, CA
(800) 782-9042